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Terms & Conditions

Last Updated 13 May 2011

This agreement between you and THE MARKET LANE PTY LTD ACN 150 699 415 (MARKETLANE.COM) together with any policy referenced herein (both as amended from time to time) including the Privacy Policy describe the terms and conditions that govern the use of the services at http://www.marketlane.com (Site) by you.

This User Agreement constitutes a legally enforceable agreement between you and MARKETLANE.COM. If you do not agree with any of the terms of conditions contained in this User Agreement, you are not permitted to use the Site and should immediately exit from it.

1. Interpretation

The following rules apply unless the context requires otherwise:

  • headings are for convenience only and do not affect interpretation;
  • a reference to you includes a reference to user and anyone acting on your behalf or with your express or implied authority; the singular includes the plural and the converse;
  • a gender includes all genders;
  • the use of the word includes means without limitation;
  • a reference to a person, corporation, trust, partnership, unincorporated body or other entity includes any of the foregoing;
  • a reference to a party to this User Agreement includes the party's successors and permitted substitutes or assigns;
  • a reference to this User Agreement is to the agreement as amended, novated, supplemented or replaced from time to time;
  • a reference to a user includes buyer and consumer who purchases products from the Merchant via the Site;
  • a reference to merchant includes seller;
  • a reference to product includes goods and items but excludes services; and
  • a reference to Site includes services offered by MARKETLANE.COM via the Site.

2. Membership Eligibility and User Account

MARKETLANE.COM offers its services to its members. Membership is a privilege, not an entitlement, and MARKETLANE.COM may at any time without providing explanation change its services and suspend, terminate or restrict your membership at any time if it believes that this is reasonably justified within the terms of this User Agreement. In the event that MARKETLANE.COM changes its services, suspends, terminates or restricts your membership in the circumstances outlined above or in this User Agreement, you may not be able to access the services temporarily or permanently and you are prohibited from applying for a new account.

MARKETLANE.COM's services are available to, and may only be used by individuals, who can form legally binding contracts under applicable law. Without limiting the foregoing, MARKETLANE.COM's services are not available to persons under 18 years of age. If you do not qualify, you must not use MARKETLANE.COM's services. A user account is at all times taken to be the personal account of the user who is registered on the account.

You may register a MARKETLANE.COM user account at the "Join" section of the Site. The registration process requires that you select a password, display name and list an email address you own and use. You acknowledge and agree that the email address you provide is accurate and complete. MARKETLANE.COM reserves the right to refuse registration of, or cancel your registration in its sole and absolute discretion. You are responsible for maintaining the confidentiality of your password and are fully responsible for all activities that occur under your account. You must immediately notify MARKETLANE.COM of any unauthorized use of your account or password, and ensure that you exit from your account at the end of each session. Your user account is not transferable. You must not allow others to use your user account and must not transfer or sell this to another party. You are responsible for what occurs on your user account at all times.

As a registered user of MARKETLANE.COM's site, you agree with and accept all of the terms and conditions contained in this User Agreement. By accessing, using and conducting transaction on the Site you agree that your access, use and any transaction conducted on the Site are governed by this User Agreement. Your use by accessing, browsing, opening or otherwise using any part of the Site is evidence of your acceptance of these terms and conditions.

3. Fees and Charges

Joining by way of creating a user account on the MARKETLANE.COM Site is free.

If you make a purchase via MARKETLANE.COM, MARKETLANE.COM will charge you the stated purchase price for the products plus GST as supplied by the Merchant from whom you purchase products.

MARKETLANE.COM will charge you any applicable shipping and delivery costs plus GST.

Otherwise, MARKETLANE.COM does not charge you any fees for buying through MARKETLANE.COM.

4. Buying Products

The Site allows you to review merchant and product information and conduct transactions with merchants. You can shop from as many merchants listed on the Site as you like, using one shopping cart and all in one easy transaction. MARKETLANE.COM is not the merchant involved in any transaction you conduct on the Site. MARKETLANE.COM is not directly involved in the transaction between buyers and sellers. As a result, MARKETLANE.COM has no control over the quality, safety, morality or legality of any aspect of the items listed, the truth or accuracy of the listings, the ability of sellers to sell items or the ability of buyers to pay for items. MARKETLANE.COM does not pre-screen users or the content or information provided by users. MARKETLANE.COM cannot ensure that a buyer or seller will actually complete a transaction.

Consequently, MARKETLANE.COM does not transfer legal ownership of items from the seller to the buyer.

MARKETLANE.COM cannot guarantee the true identity, age, and nationality of a user. MARKETLANE.COM encourages you to communicate directly with potential transaction partners through the tools available on the Site. You may also wish to consider using a third-party escrow service or services that provide additional user verification.

You agree that MARKETLANE.COM is a venue and as such is not responsible or liable for any content, for example, data, text, information, usernames, graphics, images, photographs, profiles, audio, video, items, and links posted by you, other users, or outside parties on MARKETLANE.COM. You use the MARKETLANE.COM service at your own risk.

MARKETLANE.COM provides an advertising service to merchants and acts as the merchant's agent for the sole and only purpose of processing payment via the Site. MARKETLANE.COM provides no warranties or representations whatsoever about products listed on the Site. You may contact the relevant merchant directly to ask questions about products, to request merchant specific policies (including return policies), warranties and guarantees provided and to calculate any product delivery costs.

MARKETLANE.COM allows merchants to provide and use their own terms and conditions of sale (which in any event will be subject to MARKETLANE.COM review). As such, Merchants may adopt terms and conditions of sale which are different to the Merchant Terms and Conditions of Sale which are different to these Terms and Conditions.

As a user of MARKETLANE.COM you acknowledge and agree that each product purchase that you make from Merchants via the MARKETLANE.COM platform will be subject to the relevant Merchants terms and conditions of sale, which will be:

  • the terms and conditions of sale included in the Sellers description for the product subject to any exceptions set out herein such as where terms and conditions of sale by a Seller are in breach of this User Agreement and/or Merchant Agreement and/or unlawful.

When you purchase a product you are obliged to complete the transaction with the Seller unless the product or transaction is prohibited by law and/or by this User Agreement and/or Merchant Agreement. Subject to MARKETLANE.COM's right to temporarily suspend, indefinitely suspend or terminate your membership within the terms of this User Agreement, if you do not complete a transaction without lawful excuse you will be held to be in breach of your obligations and liable for loss, damage and costs to MARKETLANE.COM and to the Seller.

You may purchase products offered by merchants on the Site by using the Shopping Cart section on the Site. You may use your Shopping Cart; to purchase items from different merchants and pay for this order in the one transaction. You can use the My Account section of the Site to view and track your order.

If a merchant uploads their own terms and conditions of sale, the method, cost and timing of product delivery and any refund policies may be outlined by the merchant at the listing. Otherwise, these rules are set out in the Merchant Terms and Conditions of Sale which can be accessed via the MARKETLANE.COM home page. You must click on the "Add to Bag" function of the Site and provide all relevant billing and shipping information at the "Checkout" section of the Site. You must confirm that the details in your order are correct before clicking the "Submit Order" button.

Once an order is placed, payment is processed by MARKETLANE.COM for all products purchased via the customer's Shopping Cart and the relevant amounts are applied to each merchant. The merchant is not responsible for processing payments and does not have access to your payment information. Once MARKETLANE.COM has processed your payment and provided details of the purchase to the merchant, that merchant is responsible for completing and fulfilling your order.

MARKETLANE.COM is not responsible for shipping and delivery of products sold via the Site. When a Buyer makes a purchase they will be able to select their preferred shipping option. Each option will display the applicable shipping costs to the Buyer. MARKETLANE.COM will collect shipping costs for shipping from Buyers when they make payment via the Site. The order is then transmitted to the Merchant for order fulfillment.

The Merchant will provide a tax invoice to the Buyer for the total amount payable by the Buyer for the purchased products and all GST.

MARKETLANE.COM will not issue a tax invoice for the total shipping costs plus GST unless it is required to do so by law. However, if a Buyer requires a tax invoice, MARKETLANE.COM will issue such an invoice upon request by the Buyer.

You may specify and update your preferred payment method when purchasing merchant product on the Site. This information will be used when processing payments through the "My Bag" section on the Site.

If you do not receive your order in the specified time or wish to contact the merchant regarding any other form of dispute you may contact MARKETLANE.COM via the Dispute Resolution Centre at the "My Account" section of the Site.

5. Merchant Returns Policy

The Merchant Terms and Conditions of Sale which can be accessed via any product page listed by the merchant.

The merchant is allowed to upload their own terms and conditions of sale and the merchant shall list a merchant returns policy that complies with all statutory consumer legislation.

You may contact the merchant directly on the Site to obtain further information about each merchant and each product, including any policies and procedures of that merchant such as Returns Policy and/ or specific details relating to product. The merchant may also provide further product details and descriptions for their listing.

6. MARKETLANE.COM Buyer Protection

MARKETLANE.COM Buyer Protection provides buyers with superior buyer protection by way of registering only professional merchants that are bank verified and with a 100% money back guarantee and PCI (Payment Card Industry) compliant status subject to the terms and conditions as set out in this User Agreement.

MARKETLANE.COM will in relation to a good faith dispute cover your purchase price plus original shipping if you do not receive your product; or if it is not as described subject to MARKETLANE.COM's terms and conditions as set out in this User Agreement.

MARKETLANE.COM Buyer Protection does not cover services and some kinds of products, false, abusive or illegitimate claims, or purchases including prohibited or restricted products or where you have been or may be compensated by a third party (including credit card charge backs). MARKETLANE.COM Buyer Protection does not cover fraudulent charges or buyer remorse (that is, the product delivered was as described in the product description, but you no longer want the product regardless of the reason). MARKETLANE.COM hosts the dispute resolution process in a case where a buyer claims to a seller that their product was not received or the product they received is different from what was described in the listing.

The MARKETLANE.COM dispute resolution process is the primary avenue for settling disputed MARKETLANE.COM transactions if a buyer and seller cannot resolve the dispute between themselves. Where a buyer and a seller cannot reach resolution, MARKETLANE.COM will take an active role in ensuring transaction problems are resolved. MARKETLANE.COM Buyer Protection applies only to the transaction and is not a product warranty of any kind or a solution for buyer remorse.

A good faith dispute can include a case such as:

  • You received a product that was different from the one described in the listing (for example, you purchased a book, but received a hat); or
  • You received a product that was not as described in the product description.

A good faith dispute does not exist if you:

  • improperly claim that the seller has not fulfilled the transaction;
  • claim you never received a product when in fact you did;
  • claim the product was different from the product description but the seller can prove otherwise;
  • suffer from buyers remorse (that is, the product delivered was as described in the product description, but you no longer want the product regardless of the reason); or
  • initiate another form of resolution processing, including a credit card credit card charge back which excludes you from MARKETLANE.COM Buyer Protection.

Buyer eligibility and other restrictions

A buyer who has purchased a product on the Site is eligible for MARKETLANE.COM Buyer Protection subject to the terms and conditions as set out in this User Agreement.

Resolution of cases under MARKETLANE.COM Buyer Protection

A buyer who is unsuccessful in resolving a problem directly with a seller may contact MARKETLANE.COM. MARKETLANE.COM will review the case, run a fraud check, and confirm where necessary that the buyer has already attempted to work with their seller. If the buyer is in good standing and the case meets the requirements of MARKETLANE.COM Buyer Protection, MARKETLANE.COM will review additional transaction information to determine if the case is ready for resolution.

Seller does not dispatch your product

If the seller has not dispatched the product after 72 hours of the order being placed by the buyer, MARKETLANE.COM will immediately or at its earliest convenience contact the buyer and notify the buyer of the shipping delay and may cancel the order and offer the buyer a credit card refund or cheque refund or credit voucher alternative.

Buyer does not receive product

If the buyer has not received the product after five working days of the buyer placing their order, the buyer must immediately or at its earliest convenience notify MARKETLANE.COM, who will then investigate the matter. Once the investigation is complete and if found in favour of the buyer, a credit card refund will be issued for the purchase price plus original shipping.

Product not as described (notice within 7 days)

If the buyer receives the product not as described the buyer must lodge a complaint within 7 days of receipt of the product directly to MARKETLANE.COM. MARKETLANE.COM will then place a special hold on the sellers net transaction balance (for the specific transaction) until the matter has been resolved by both the buyer and the seller direct. If the matter is not able to be resolved then MARKETLANE.COM will determine if a refund is to be paid to the buyer based on evidence provided. Product not as described (notice after 7 days) If the buyer receives the product not as described and the buyer fails to lodge a complaint within 7 days of receipt of the product to MARKETLANE.COM, the buyer must resolve the matter directly with the seller. Where a refund is to be paid to the buyer, the seller must refund the buyer for the purchase price plus original shipping unless otherwise stated in the seller's merchant returns policy. If the buyer has no resolve with the seller, the buyer should contact MARKETLANE.COM to investigate the matter. You agree that MARKETLANE.COM is authorised by you to make a final decision, in its sole discretion, on any claim that you file with MARKETLANE.COM.


If the case is ready for resolution, MARKETLANE.COM will contact the seller about the case. The seller will have 7 days to respond to the claim. There may be circumstances that warrant MARKETLANE.COM's acceleration of the resolution of the case.

If the case is based on a "product not received" claim, then a resolution may include:

  • Responding to the case by providing proof of delivery;
  • Coming to an agreement with the buyer to send the product or a replacement product; or
  • Refunding the buyer up to the full transaction amount.

If the case is based on a product not as described case, the resolution may include:

  • Responding to the case by providing proof to MARKETLANE.COM that the product was described properly;
  • Agreeing to send a replacement product after the buyer returns the original, if this is what the buyer would prefer; or
  • Refunding the buyer up to the full transaction amount.

Unless resolution of a case is accelerated, MARKETLANE.COM will after 7 days contact the buyer to enquire if the buyer is satisfied. If the buyer is satisfied, the case will be closed. If MARKETLANE.COM does not receive a response from the buyer within a reasonable time, MARKETLANE.COM will not refund the buyer nor hold the seller accountable for the transaction. If the buyer is still dealing directly with the seller or does not respond, MARKETLANE.COM will contact the buyer after a further 7 days.

If a buyer notifies MARKETLANE.COM that no resolution has been reached, MARKETLANE.COM will review the case. If MARKETLANE.COM finds a product not received; case in the buyer's favour, MARKETLANE.COM will refund the cost of the product and original shipping to the buyer. If MARKETLANE.COM resolves a "product not as described" case in the buyer's favour, MARKETLANE.COM will request and a buyer must return the product to the seller at the buyer's expense (unless MARKETLANE.COM in its discretion agrees or specifies otherwise). Once the product is returned to the seller, MARKETLANE.COM will refund the cost of the product and original shipping to the buyer.

A refund made will be only paid by MARKETLANE.COM to the buyer (and not by the seller to the buyer) and made by MARKETLANE.COM crediting the credit card account used for the transaction. A refund will not be made in any other manner.

Transactions are dealt with on an individual basis and a dispute on one transaction does not hold up any other transaction.

MARKETLANE.COM Buyer Protection and other resolution methods (credit card charge backs)

The MARKETLANE.COM Dispute Resolution Centre provides an avenue for settling issues and disputes in relation to MARKETLANE.COM transactions. If a buyer claims a chargeback through their credit card provider the buyer is not eligible to make a claim under MARKETLANE.COM Buyer Protection. A buyer charge back claim made on a MARKETLANE.COM transaction will terminate any claim filed by the buyer with MARKETLANE.COM and/or MARKETLANE.COM Buyer Protection.

A buyer who files a chargeback after receiving a refund from MARKETLANE.COM is in breach of MARKETLANE.COM Buyer Protection and this User Agreement and will result in termination of your account.

Please refer to section "Fraud"

How a seller may be protected against a successful buyer claim

For a product "not received" claim, a seller is protected from losing a claim if evidence of proof of delivery is supplied to MARKETLANE.COM. Proof of delivery is tracking information from a shipping company that clearly displays:

  • the delivery status of the product delivered.
  • the date of delivery (which reflects the seller shipped within stated handling time);
  • the recipient's address, displaying at least the city/state or Postcode (or the equivalent) of the address listed in either the MARKETLANE.COM Order details page or the Transaction Details page.

For a product "not as described" claim, a seller may protect itself from losing a claim if a seller provides clear documentation that the product was described properly. For example, a claim may be resolved in the seller's favour when the seller provides documentation of any of the following situations:

  • the buyer complains that the product is used, not new, and the listing clearly describes the product as used;
  • a defect in the product was correctly described by the seller;
  • the product was properly described, but the buyer did no want it after they received it;
  • the product properly described but did not meet buyers expectations; or
  • the product has minor scratches and was listed as used condition.

Appeals by Seller

If a case is closed in the buyer's favour, a seller may appeal the decision within 14 days by providing the appropriate documentation via the MARKETLANE.COM Dispute Resolution Centre. MARKETLANE.COM will review the appeal and case. If a decision is reversed, the seller will be refunded the reimbursement amount less any MARKETLANE.COM fees associated with the transaction. Any decision on appeal by MARKETLANE.COM is final and binding.

7. Fraud

Without limiting any other remedies available to MARKETLANE.COM at law, in equity or under this User Agreement, MARKETLANE.COM may, in its sole discretion, suspend or terminate your membership if MARKETLANE.COM reasonably suspects or believes, or is informed by a government authority, that you (by conviction, settlement, insurance or escrow investigation, or otherwise in our sole discretion) have engaged or may engage in fraudulent activity using, or otherwise in connection with your use of the Site and you will have no claim whatsoever against MARKETLANE.COM in respect of any such suspension or termination of your membership.

MARKETLANE.COM reserves the right to temporarily, indefinitely, or permanently suspend your coverage under MARKETLANE.COM Buyer Protection, immediately and without prior notice, if MARKETLANE.COM suspects abuse, excessive claims, tampering, or interference with the proper working of MARKETLANE.COM Buyer Protection including but not limited to making claims that are not supported by a good faith dispute, making claims in addition to attempting to receive reimbursement from another source (e.g., a credit card charge back), or any other means to unjustly benefit from MARKETLANE.COM's Buyer Protection. Fraudulent charges to a credit card are not covered by MARKETLANE.COM Buyer Protection.

8. Prohibited Conduct

The following conduct is prohibited. You must not:

  • use the Site for any activities or post or transmit to or via the Site, any information or materials which breach any laws or regulations, infringe a third party';s rights, are contrary to any relevant standards or codes;
  • use another's name, username, password or account without their express permission;
  • tamper with, hinder the operation of, or make unauthorised modifications to the Site;
  • knowingly transmit any viruses, worms, defects, Trojan horses or other disabling feature to the Site;
  • use any robot, spider, site search/retrieval application, or other device to retrieve or index any portion of the Site;
  • modify, adapt, translate, or reverse engineer any portion of the Site;
  • remove any copyright, trade mark or other proprietary rights notices contained in or on the Site;
  • collect any information about other users or MARKETLANE.COM account holders (including usernames and/or email addresses) for any purpose other than to share opinions or reviews with other users or members;
  • reformat or frame any portion of the web pages that are part of the Site;
  • create user accounts by automated means or under false or fraudulent pretences;
  • use of the Site or to violate the security of any computer network, crack passwords or security encryption codes, transfer or store illegal material including that which may be deemed threatening or obscene;
  • take any action that imposes, or may impose in our sole discretion, an unreasonable or disproportionately large load on our IT infrastructure;

use the Site otherwise than in accordance with this User Agreement; or

  • attempt any of the above acts or permit another person to do any of the above acts.

9. Conduct in Forums and Content of Postings

When using the Site you must not post content or use our feedback channels, forums or blogs for any purpose that is unlawful or prohibited by this User Agreement. Without limiting your obligations, you agree that it is an express condition of your use of the Site that you will not:

  • post irrelevant, untruthful or misleading or deceptive content;
  • violate the legal rights of others;
  • impersonate another person or use a false header or other identifiers in order to disguise the origin of any posting or uploaded content;
  • defame, threaten, harass, stalk or flame any other user;
  • publish, post, distribute or disseminate any unlawful material or information, including material or information that infringes another person's intellectual property rights or is defamatory, misleading, deceptive, intentionally inaccurate, obscene, indecent, pornographic or otherwise objectionable;
  • publish, post, distribute or disseminate any material or information relating to the products or services of a seller; upload or attach files that contain material protected by intellectual property laws unless you own or have all required licences or consents to use such material;
  • upload or attach files that contain viruses, corrupted files, or any other similar software or programs containing harmful or damaging components designed to interpret, impair, destroy or limit the functionality or operability of any computer system, software, hardware or telecommunications equipment;
  • advertise, solicit business, offer to sell any goods or services (except to the extent you are permitted to do so pursuant to a current Merchant Agreement between you and MARKETLANE.COM);
  • post or send any SPAM, junk mail, chain letters or pyramid schemes;
  • conduct any raffle, competition, contest or game (irrespective of whether participants must pay a fee or other consideration);
  • recruit other users to join another web site forum, whether personal or otherwise; or
  • post the same message or material more than once in the same forum.

10. Modifications

MARKETLANE.COM may modify the terms and conditions of this User Agreement at any time, and any modifications will be effective as soon as they are posted on the Site. By continuing to use the Site after this User Agreement has been modified, you agree to be bound by the modifications. A copy of the current User Agreement is displayed on the Site at all times.

11. Intellectual Property Rights

Unless otherwise stated, MARKETLANE.COM owns and/ or has a licence to use all copyright in the content of the Site and trademarks used on the Site.

You must not modify, copy, adapt, store in a retrieval system, reproduce, upload, post, transmit, sell, frame or embed in another website or distribute in any way any content contained on or in the Site and owned or licensed by MARKETLANE.COM, except as expressly approved by MARKETLANE.COM in writing or as permitted under the Copyright Act 1968 (Cth). You consent to MARKETLANE.COM not attributing your authorship to any of your postings to this Site.

MARKETLANE.COM grants you permission to do the following with the material on the Site:

  • store a reproduction of the material on your local computer for the sole purpose of viewing the material; and
  • print hard copies of material for your personal information, but not for commercial use;

When you contribute postings or any content to the Site, you grant MARKETLANE.COM a royalty free, worldwide, perpetual, non-exclusive, and irrevocable licence to use, publish, translate, distribute, reproduce and modify anything you submit to this Site or write about the Site (including emails and posts to MARKETLANE.COM’s forums), in any form, and by any current or future media or technology.

12. Links to other Sites

MARKETLANE.COM may provide links to the sites of third-party merchants, affiliated companies, co-brand partners and other parties. The display of third party merchant trade marks, information or products on the Site are provided solely as a convenience to you and does not constitute or imply MARKETLANE.COM's endorsement of or affiliation with such merchant or business nor of the business practices of such other businesses, entities or individuals or the merchant, products, services or information contained or listed on that linked site (except to the extent that merchant is permitted to display content on the Site and offer their products for sale via the Site, pursuant to a Merchant Agreement with MARKETLANE.COM).

MARKETLANE.COM is not responsible for examining or evaluating, and does not warrant or claim responsibility in any way, the products, services, offerings or business practices of any of these businesses, entities or individuals or the content of their web sites. You should carefully review their privacy statements and other conditions of use.

MARKETLANE.COM has no control over the business practices of any third-party merchant or seller, nor does it control in any way the quality, safety or legality of any item listed on the Site or any business transaction that occurs as a result of products listed on the Site.

13. Access and Interference

MARKETLANE.COM does not guarantee continuous, uninterrupted or secure access to the Site or the services. Operation of the Site may be interfered with by numerous factors outside of MARKETLANE.COM's control. To the extent that such factors are outside of MARKETLANE.COM’s control, MARKETLANE.COM shall not be liable.

14. No Warranty

The Site is provided by MARKETLANE.COM on an "as is" and on an "as available" basis. To the fullest extent permitted by applicable law, MARKETLANE.COM makes no representations or warranties of any kind, express or implied, as to the operation of the site or the information, content, graphics, links, materials, products, or services included on the site, or their accuracy, reliability, completeness or timeliness. MARKETLANE.COM does not warrant the information provided on the Site is free from human or automated error. You must not rely on any information presented on the Site. Reliance is solely at your own risk.

In compiling content for the Site, MARKETLANE.COM relies on information supplied by a number of external sources and content posted by third parties, including merchants offering products for sale and the content of any messages or reviews. MARKETLANE.COM does not control the content posted by third parties on the Site, thus MARKETLANE.COM does not warrant the accuracy, completeness, integrity or quality of such information or content. To the maximum extent permitted by applicable law MARKETLANE.COM shall not be responsible for any such third party material. You expressly agree that your use of the Site or any transaction resulting thereof is solely at your own risk.

To the fullest extent permitted by applicable law, MARKETLANE.COM disclaims all warranties, express or implied, including, but not limited to, implied warranties of title, merchantability, fitness for a particular purpose, and non-infringement of proprietary or third party rights regarding the Site unless MARKETLANE.COM is required to provide such warranties under applicable law. To the fullest extent permitted by applicable law, MARKETLANE.COM makes no warranties or representations regarding any products reviewed, bought and sold on the Site or that a seller or a buyer will perform as promised by them, or that the Site, its servers, or e-mail sent from MARKETLANE.COM are free of viruses or other harmful components.

While MARKETLANE.COM exercises all due care and precautions, MARKETLANE.COM cannot and does not guarantee or warrant that files posted to and/or available for downloading through the Site or delivered via electronic mail will be free of infection, viruses, defects, harmful components or any other codes that may have contaminating or destructive properties. You are responsible for implementing procedures that satisfy your requirements for accuracy of data input and output, and for maintaining an external means to the Site to reconstruct any lost data.

15. Limitation of liability

Except as expressly stated in this Agreement, MARKETLANE.COM will not be liable for any loss whatsoever (including, without limitation, indirect, incidental, special, or consequential loss, loss of profits or loss of opportunity), expense, damage, cost or injury that is resulting or suffered (however so caused) in connection with your access to, or use of, or inability to use the Site, purchase of products from merchants via the Site, or the content or materials of the Site (including linked websites), whether based in contract, tort, negligence, statute or any other legal theory, except for any liability that cannot be excluded by law. If you are dissatisfied with the Site or any part of the Site, or do not agree with this User Agreement, your sole remedy is to discontinue your use of the Site.

Notwithstanding the above provisions, nothing in this User Agreement is intended to limit or exclude any liability on the part of MARKETLANE.COM and its affiliates and related entities where and to the extent that applicable law prohibits such exclusion or limitation including those within the Trade Practices Act 1974(Cth) and relevant state fair trading legislation. For more information on consumer protection laws, please visit www.accc.gov.au or the website of your state fair trading agency, or consult with a legal practitioner.

16. Indemnity

By entering and using the Site and any information or services offered via the Site, you indemnify MARKETLANE.COM, its subsidiaries, affiliates and partners and their respective officers, directors, employees and agents, to the maximum extent permitted by applicable law, against all claims, demands, proceedings, costs (including legal costs), expenses, damages, awards, judgments, and any other liability whatsoever wholly or partially arising directly or indirectly in connection with your access to or use of the Site and its information, services, content or materials.

17. Legal Compliance

You alone, and not MARKETLANE.COM, are responsible for ensuring that your activities conducted on the Site are lawful. You must ensure that you comply with all applicable laws in Australia. You must also ensure that you strictly comply with this User Agreement.

18. No agency

No agency, partnership, joint venture, employee-employer, franchisor-franchisee or other similar relationship is intended to be or is created by this User Agreement. In particular you have no authority to bind MARKETLANE.COM, its related entities or affiliates in any way whatsoever.

19. Force Majeure

Neither party shall be liable to the other for any delay or failure in performance under the User Agreement resulting directly or indirectly from acts of nature or causes beyond its reasonable control.

20. General

The Site and its associated services set out in this User Agreement are offered by MARKETLANE.COM PTY LTD, PO Box 91, East Melbourne, Victoria 8002, Australia.

This Agreement will be governed in all respects by the laws of the State of Queensland, Australia. The provisions of this Agreement are severable, and if any provision of this Agreement is held to be invalid or unenforceable, such provision may be removed and the remaining provisions will be enforced. This Agreement may be assigned by MARKETLANE.COM to a third party without your consent in the event of a sale or other transfer of some or all of the assets of MARKETLANE.COM. In the event of any sale or transfer you will remain bound by this Agreement.

Contact Us

MARKETLANE.COM welcomes your feedback regarding the MARKETLANE.COM Site. You agree that MARKETLANE.COM is permitted to reproduce, transmit, distribute, create derivate works of, and publicly display any information feedback or comments that you submit to MARKETLANE.COM.

You can contact us by:

Post: PO BOX 91, East Melbourne, VIC 8002, Australia
Email: info@marketlane.com


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